How to Livestream via The App

Live-streaming is a great way to bring communities closer together, and provide members with a more personal experience. Let's take a look at how this works. 

Before you begin:

The first thing you need to do to ensure that a user can Livestream, is to enable the Livestreaming option for them in The Console. Find out more about this here


Starting The Livestream

Open your app, and go into the Group that you want to Livestream from. 

Tap the plus icon to create a new post and you will see the Go Live! option:


Press the Go Live, and you will be taken to the Livestream view. Make sure your phone is in landscape mode to enable the best Livestreaming experience. 

Once you're in the Livestream view, tap the grey image capture circle to the right of your screen and then click 'Standby' on the pop-up message. This takes you into standby mode. 

This means that members of the group will receive a push notification letting them know that a Livestream is about to start. 


In the top right corner, you can see the number of people who have joined and are waiting for you to go live. 


After the 5 second countdown, press the red button to go live to trigger a final pop up. 


When you’re ready, Begin Stream!


During the Livestream 

During the stream members are able to send live comments in the chat – their comments will pop up on the left-hand side of your screen. 

You can also change the view from front camera to back camera using the camera icon in the bottom right-hand corner. 

Remember that there'll be a 10-15 seconds latency delay on your livestream.


Ending The Livestream 

When you've reached the end of your Livestream, press the red button to trigger a pop-up message asking you to confirm that you want to end the Livestream. 

Once you have said yes, you will be asked if you want to post the Livestream into the group you have Livestreamed from. 


If you'd like to edit the livestream or upload it elsewhere, the recording will be available in the Console for you to download and re-upload later and can also be saved to your camera roll on your device.

(The Livestream section can be found in the Console, by clicking on Content and then Livestream)


Top Tips:

  • Once you are in Standby mode, you will begin recording the livestream. So make sure you're in full presenter mode before you go into Standby!
  • Allow up to 60 seconds wait time before you go live, to give members an opportunity to join the Livestream.