Launching your community.

This is a guide to tell you everything you need to do in order to launch your own mobile community with us.

Here’s how to get started.

Step 1. Design your app.

First you will need to have an idea of how you want your app to look. For that, you need to send us your design assets, your logos and your preferred colour scheme. We will also need to understand your preferred app menu structure. 

Step 2. Review and finalise your app.

Once we’ve built a demo app for you, you will have a chance to review and make any changes. If you choose to monetise your app via subscriptions or in-app purchases, the set up might take a little longer because you need to decide on pricing, whether or not to include any free trial and what content will be premium.

Step 3. Master the Disciple hub

Once your app is finalised, we will schedule a 60 minute training session, where we will show you how easy it is to manage your content and members.

After this, you will have full control of what goes into the app and you can start prepping for launch. You will need to think about content strategy and we suggest getting a plan together for the first 3 weeks after launch.

Step 4. Set up your developer accounts.

In order to release your app under your company’s name, you need to set up developer accounts with Apple and Google Play. It’s a requirement from Apple that you need to have a registered legal company in order to enrol into the Apple developer programme. If you are not a registered company, please speak to us about this. Apple's enrolment process takes 3-4 days. Once you have enrolled, you will need to link with our developer account so that we can manage the submission of your app for you. 

Step 5. Take care of your Privacy Policy. 

Because you have full control of the data in your community, you will need to be registered as the data controller for your app. In the UK, you must be registered with the Information Commissioner's Office (ICO). It costs £35 and it takes a day or so to process. The ICO requires a trading registration, whether as a sole trader or a company.

If you're outside the UK, you will need to check the data protection framework in your country to ensure you have sufficient cover in order to act as a data controller.

As the registered data controller you will be responsible for your app's privacy policy covering your community.  To help make this a bit easier, we have drafted a template that you can review and use as a starting point. You will also need to provide an email address where members can reach out to you if they have any queries about your app. 

Step 6. Prepare for submission. 

The two main App Stores - the Apple App Store and the Google Play Store work in different ways. In order for an app to be released in the Apple Store, it has to go through a review process. It usually takes Apple 24-48hrs to review. Once Apple has approved your app, it can be released into the App Store. Google Play does not require an approval and usually takes a couple of hours to process.

We will guide you through the submission process. You will need to prepare certain assets including screenshots and copy to include in your App Store pages. 

Step 7. Launch your app!

Once your app is approved and your first batch of content is uploaded into the Disciple hub, you can launch your app to your community.

Here is an example of an app launch timeline: 

WEEK 1

Gather creative assets for the app demo for Disciple to build. 

WEEK 2

Review the demo and finalise the app. Learn how to use Disciple hub. 

WEEK 3

Upload content, set up Developer Accounts and work out Data Protection framework. Finalise and prep app's launch content. 

WEEK 4 

Prepare for app store submission and submit the app. Prepare your marketing assets for launch. 

LAUNCH! 


Our Customer Success Team will guide you through each step. If you're thinking about launching your own mobile community, please get in touch with us now.