How do I send a password reset email to a member

Your members have the ability to reset their account passwords themselves but if they're having trouble doing it, don't panic, it's easy enough to do within the Console.

1. Login to the CMS.

2. Click on 'Members' down the left hand navigation.

3. Locate the member in question and click on their profile:

Screenshot 2019-06-20 at 16.32.59

4. Click the three dots to the top right hand corner of the page:

Screenshot 2019-06-20 at 16.33.45

5. Click 'send password reset' and it's done!



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