Creating a post on the Hub.

Create posts to keep your community up-to-date and engaged.

Posts are a great way to engage with your users (give them what they want!) 

To create a post, follow these steps...

1. Go to Posts in the top nav 

2. Select New Post in the top right 

3. Select or fill in the relevant fields:

  • Author 
  • Content (post text) 
  • Whether it is Subscriber only (for subscription apps) or Exclusive (community will not be able to share it)
  • Wall (which feed are you posting to?)
  • Pin the post to the top of the feed for up to a week
  • Send a push notification to inform users that you have posted (this can be customised) in the absence of text a standard 'app... has posted an update'
  • Add a boost to push the post further up the hottest feed

​4. Decide whether to add either an image, video or gif:

  • To add an image: Add new image → Choose file → Select the image you want from your files
  • To add a video: Add new video → Choose file → Select the video you want from your files
  • To add a gif: Add new gif → Copy and paste the Giphy image address URL you want to display​

5. Add an action button 

  • Add the text of the button (keep this short and snappy!) 
  • Add the URL that you want to link out to or deep link (Deeplinking guide can be found here
  • To link out to a product via Shopify see our guide here

​6. You can schedule your post down to the very minute! Don't forget to select the correct time zone to ensure your post goes out when you expect it to.  

​7. Click create post

Creating a poll

(Please note you cannot post a poll and action button at the same time)

1. Go to Posts in the top nav 

2. Select New Post in the top right

3. Fill in the following fields: 

  • Author 
  • Content (post text) 
  • Whether it is Subscriber only (for subscription apps) or Exclusive (community will not be able to share it)
  • Wall (which feed are you posting to?)
  • Pin the post to the top of the feed for up to a week
  • Send a push notification to inform users that you have posted (this can be customised) in the absence of text a standard 'app... has posted a poll'

4. Decide whether to add either an image, video or gif.

  • To add an image: Add new image → Choose file → Select the image you want from your files
  • To add a video: Add new video → Choose file → Select the video you want from your files
  • To add a gif: Add new gif → Copy and paste the Giphy image address URL you want to display ​

5. Set and end time for the poll down to the very minute.
6. Decide whether to hide the results of the poll to the end or whether a user has to vote in order to see the results .

7. Add the answers to your question in the content fields below 'questions'. Note: you can have no fewer than 2 or max 4 answers.

8. You can schedule your post down to the very minute! Don't forget to select the correct time zone to ensure your post goes out when you expect it to.

9. Click create post!