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Creating a custom domain

Here's how to create your community's custom domain.

You might want to give your community a URL that uses a brand or website you've already established. To do this you'll need to do a little work with your domain provider, which we'll explain below. 

By default your Web community will have a domain like example.disciplemedia.com (where 'example' is the name you chose when creating your community). With custom domains you can change this to anything you want if you’ve bought a domain in the past. However we generally recommend that your community lives on a subdomain like community.example.com where 'example.com' is the domain you already own. 

To create a custom domain for your Web community you'll need to update your DNS so that it has a CNAME pointing towards the appropriate place on Disciple’s servers, such as example.custom.disciplemedia.com. This snippet is available to you on the Branding page in your Console. 

In general you can do this in the following three steps.

1. Navigate to the appropriate section in your domain registrar 

In your domain service's dashboard navigate to your DNS settings (sometimes called 'DNS Management'), then the 'Custom resource records' section (or 'CNAME' section) and start to add a CNAME.

Google Domains

For the Google Domains service you'll see something like this:

google_domains

GoDaddy

For the GoDaddy Domain service go to the 'DNS Management' page and scroll down past your existing records until you see an 'Add' button: 

godaddy

Then choose 'CNAME' from the dropdown and your screen should look like this:

godaddy2

2. Add a CNAME and point it to Disciple’s servers

Now you'll need to create a CNAME with the hostname you want. In the following screenshots you'll see how to create a community.example.com subdomain and point it to example.custom.disciplemedia.com.

To find the appropriate place to point your CNAME to, go to the Branding page in your Console, and don’t forget the '.custom' part or the final 'dot'. 

Tip: Some domain registrars require the final 'dot' at the end and some don’t. We recommend including it unless you're told otherwise. 

These changes can take about 48hours to implement depending on your domain registrar, but it's normally much quicker.

Google Domains

Enter the hostname you’d like for your community, choose 'CNAME' from the dropdown, and then enter the appropriate place on Disciple’s servers for your CNAME to point to. For example:

google2Then click 'Add'.

GoDaddy

On GoDaddy enter the hostname you want in the 'Host' box, then enter the appropriate place on Disciple's servers in the 'Points to' box. For example:

godaddy3

Then click 'Save'.