How to edit video thumbnails

You might want to select specific thumbnail images for your community’s videos to create branding consistency. Or perhaps you just aren’t keen on a video’s default thumbnail.

Here’s how you can change your videos' thumbnails. 

  1. In your Console select ‘Advanced’ from the left-hand menu.
  2. That’ll take you to a backend page that looks slightly different from your regular console but don’t be alarmed – this is just your community’s advanced settings console. 
    Hover over the ‘Assets’ tab in the menu at the top of the screen, and click ‘Videos’.
  3. There you’ll see a list of all of your videos. Find the video you want to update and click ‘Edit’.
  4. In the ‘Thumbnail file’ section click ‘Choose file’ – this will open a window from which you can select an image from your device. 
  5. Click ‘Update video’. Your video will now appear with a square thumbnail version of the image you selected.